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Less is More—Getting the Most from Your Classification Lists
What a great week we just had in St. Pete Beach, Florida at our annual Perspective Users’ Conference! This year’s conference was our first sell out since Perspective was released, there were many...
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A Department Dilemma: The Old and New Stakeholders in Incident Management
I am 35,000 feet above the Arctic enroute to London, England, and the gentleman sitting next to me is watching the latest episode of Suits, a relatively new television show about the Legal profession....
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Introducing “The Way” to Track Financial Information with Perspective Version...
With Perspective 3.1, the goal was to expand the visibility and flexibility of loss information for incidents so that we have the forms and reports to best track financial information as it relates to...
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Ask the Healthcare Security Expert
With the IAHSS Conference coming up, I thought it would be fitting to sit down with our Director of Implementation Services, Dale Yushchyshyn, for a chat about how users in the Healthcare industry...
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Integration Innovation with DispatchLog
Since we started developing Perspective in 2005, integration has always been a key part of the solution and strategy for PPM. We identified convergence not just as a trend but more a new way of...
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Allowing for Growth in Your Incident Reporting Process
Recently, I had a client invite me to their Global Security Conference where they had me address a number of questions, discuss my thoughts on a couple of topics, and make recommendations on moving...
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Top 10 Tips for Incident Analysis
“List all incidents between January 1, 2012 and March 31, 2012 that occurred in the Main, North and Administration buildings where there was a direct loss of $500 or more. How does this list compare to...
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The Difference Between Activity, Incident, Investigation and Case Management
What is the difference between Activity, Incident, Investigation and Case Management? The essential difference is the management and reporting of single events (one-to-one) versus the project-level...
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Where in the World is PPM?
Have you ever wondered… when PPM says ‘we are enterprise,’ if we really are? Recently, I visited a PPM client and, separately, a new PPM partner. During my conversations with each of them, I discovered...
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Perspective Users’ Conference — 2013 Dates Announced!
Save the date! Believe it or not, we are already making plans for the 2013 Perspective Users’ Conference… and the plan is to make it bigger and better than ever! If you didn’t attend the 2012...
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Innovative Use of Perspective and Visual Analysis for Background Checks
During ASIS 2012, one of our clients stopped by the booth and shared an innovative way they are putting Perspective to great use! The client’s Security team works with Human Resources and a background...
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Your Incident Management Solution—Build vs. Buy
When an organization identifies the need for a new incident management software application, a common question is, “Should we build it ourselves, or should we source an off-the-shelf product?” You have...
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Disaster Recovery Planning & Perspective
Have you reviewed your disaster recovery plan with regards to your Perspective on-premise system lately? Whether you are dealing with a server failure or a flood, ensuring you have a viable backup plan...
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Separating Fact from Fiction
Competition can be fierce, yet companies within the same industry, reaching the same customers, often take different approaches to how they compete… to what they consider acceptable and, more...
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Taking a Global Approach with Perspective Version 3.2
Our primary focus with the release of Perspective Version 3.2 was on improving its ability to be used around the world. Whether dealing with a single site in Quebec, Canada where the primary language...
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25 Years Later
In 2013, PPM will celebrate a huge milestone… 25 years in business. We started off selling incident reporting software to the security industry (we were, by far, the innovators!), and that’s still what...
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Certified: Connecting Perspective by PPM to Lenel OnGuard
We recently announced that our newest product, Perspective’s Lenel OnGuard Connector, has been certified by Lenel for integrating with the latest two versions of Lenel OnGuard. This is a significant...
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Big Data: How Will Incident Management Fit In?
What is “big data?” Every day, we create 2.5 quintillion bytes of data—so much that 90% of the data in the world today has been created in the last two years alone. This data comes from everywhere:...
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Perspective Version 3.3 is Now Available!
This month we welcome the latest release, Perspective Version 3.3. While this could be considered more of a minor release for us, a lot of effort went in to improving the overall performance and...
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Looking Back at the Microsoft GSOC
Last week, we held a webinar on Achieving Excellence in your Security Operations Center, or SOC for short (you can find the recording of that webinar here). It was the first time I had actually had the...
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